Privacy Policy

COC Events: Privacy Policy

This Privacy Policy describes how COC Events (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit and register for events on our website, events.cocthailand.org.

1. Information We Collect

We collect information primarily to facilitate event registration, process payments, and communicate with you.

A. Personal Information You Provide Directly

When you register for an event, purchase a ticket, or subscribe to our newsletter, you may provide us with the following personal information:

  • Contact Details: Name, email address, phone number, and mailing address.

  • Registration Details: Job title, organization/company name, and specific dietary or accessibility requirements.

  • Payment Information: Payment card details (processed securely via our third-party payment processor, see Section 3) or bank transfer information.

  • Communication Data: Records of emails and communications between you and COC Events.

B. Information Collected Automatically

When you browse our website, we may automatically collect certain information about your device and usage:

  • Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, and referring URL/website.

  • Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our website and hold certain information (see Section 4).

2. How We Use Your Information

We use the collected information for various purposes:

  • To Provide Event Services: To process your registration, confirm your attendance, issue tickets/badges, and provide access to the event.

  • For Payment Processing: To securely process transactions for event fees.

  • For Communication: To send you updates, confirmations, reminders, and essential information about the event you registered for.

  • For Marketing: To send you promotional materials about future COC Events that may be of interest to you (you may opt-out at any time).

  • For Improvement: To monitor and analyze trends, usage, and activities in connection with our website and events to improve our services and user experience.

  • For Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect the rights and safety of our attendees and organization.

3. Sharing and Disclosure of Your Information

We do not sell your personal data. We only share your information with trusted third parties under the following circumstances:

  • Third-Party Service Providers: We use third-party companies (e.g., payment processors, email service providers, web hosting, and event management platforms) to perform services on our behalf. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.

    • Omise handles payment transactions.

  • Event Partners and Sponsors: For certain events, we may share basic contact information (Name, Organization) with designated sponsors or partners, but only if you provide explicit consent during registration.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

4. Cookies and Tracking Technologies

We use “cookies,” which are small data files placed on your device, to enhance your experience. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer. However, if you choose to refuse our cookies, you may not be able to use some portions of our Service.

5. Data Security

We implement reasonable technical and organizational measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The Right to Object/Opt-Out: You have the right to object to our processing of your personal data, particularly for direct marketing purposes. You can unsubscribe from marketing emails at any time using the link at the bottom of the email.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise your data rights, please contact us at:

  • Email: events@cocthailand.org